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Amazon Web Services — AWS Commerce Division

The Amazon Web Services (AWS) Commerce Division commercializes innovative new cloud service solutions and facilitates their go-to-market growth strategy. It drives monetization of AWS’ entire cloud service offering across 240 countries and territories worldwide. AWS’ annual revenue in 2022 was $80.1B.

Senior Principal — Technical Product Management, Strategy, and Design

Envisioned, built, and is currently growing the next-generation Cloud Service Pricing and Commercialization Platform (Commerce Platform) for AWS’ 200+ external-facing Cloud Service teams of all sizes. This payment ecosystem’s UI and APIs support the monetization of business models and enable the rapid pricing optimization, customization, and launch of new virtual cloud products and services for use across devices and infrastructures. After performing in-depth market analyses, customer research, and communicating the compelling business case, secured executive buy-in and funding for the Platform. Hired a cross-functional global team of 30 to build the Platform, complete with metrics instrumentation. Collaborates directly with AWS’ executive leadership team, including AWS’ C-Suite, to define AWS’ new product commercialization and go-to-market strategies, setting and exceeding top organizational KPIs.

  • Generated $520M in additional annual revenue by identifying market opportunities and building AWS’ digital pricing and payments Platform, using product sense to optimize end-user capabilities and pricing methodologies.
  • Managing over $55B in government contracts, leading cross-functional teams in tailoring custom products for the United States Department of Defense (DoD) and government agencies across the US, UK, Singapore, and Israel.
  • Leading a high-performing cross-functional Platform team, utilizing inclusive leadership to recruit, hire, train, coach, mentor, and motivate individuals and teams, resulting in 100% retention of direct reports.
  • Reduced the go-to-market time for new public-facing features and services by over 78%—from an average of 23 weeks to 5 weeks—by implementing an innovative program that combined a newly formed onboarding support team with new processes and technologies.
  • Boosted customer satisfaction for AWS’ financial services product portfolio from 15% to 65% in under a year.
  • Builds and maintains customer relationships by creating and presenting product demos and ideas to AWS’ largest external customers—such as Stripe, Netflix, and Apple—and startups to incrementally deliver the right platform capabilities to customers of all sizes.